Return request

Return Request

On this page, you can start the process for your free return within 30 days. To ensure a quick process and compliance with our technical control policy, please complete all fields. Make sure the photos clearly show the integrity of the product and the original packaging.

To speed up the return process, please fill out the form below and upload your photos.

  • Photo 1: Front of the product turned on (to demonstrate that the display/LED is working).

  • Photo 2: Back/Side of the product (to check for scratches or bumps).

  • Photo 3: Original box and accessories (to confirm that the kit is complete).

Case Opening Form